Frequently asked questions

Our platform uses advanced AI voice technology to handle inbound and outbound calls for real estate businesses. It can qualify leads, schedule appointments, answer property questions, follow up with prospects, and integrate with CRMs.

The AI uses natural language processing to understand and respond to callers in real time. Customize scripts, personality, and call workflows. All calls are monitored, recorded, and accessible from your dashboard.

Yes. The system can make automated outbound calls for:

• Lead follow-ups

• Appointment reminders

• Property information updates

• Re-engagement campaigns

Yes, you can personalize the AI voice and script. Adjust the voice type, script behavior, call flows, lead qualification rules, and scheduled tasks to fit your needs.

Yes, we support integrations with popular real estate CRMs such as:

• Follow Up Boss

• kvCORE

• Zoho

• HubSpot

• Salesforce

If your CRM is not supported yet, we can provide custom solutions or API integration.

or if you want a simplified approach, just export your leads from the CRM system and import the CSV file into our platform and it will automatically import all the leads and start the outbound calls.

Yes, if enabled. You can access:

• Call recordings

• Transcripts

• AI summaries

• Lead notes

• Lead qualification metrics

Recordings can be turned on or off depending on your privacy preferences.

We provide tools to help comply with:

• TCPA

• Do-Not-Call (DNC)

• Local real-estate communication guidelines

However, compliance is the user’s responsibility. You should ensure your usage follows relevant laws in your region.

Simply create an account, choose a plan, set up your call scripts, and connect your phone number or CRM. Our onboarding guide will walk you through everything.

Payments are non-refundable as described in our Refund Policy. Refunds are only issued in cases of verified technical failures or billing errors.

Yes, your data is secure. We use encrypted data storage, secure authentication, encrypted call recordings, and regular audits. Your data is never sold to third parties.

You can cancel your subscription anytime through your dashboard. Your access will continue until the end of your current billing period.

No. Everything runs in the cloud. You only need:

• A computer or phone

• Internet access

• A modern browser

Relator.ai is used by realtors, brokerages, property managers, real estate investors, leasing offices, and short-term rental operators.

Yes. The AI can book showings, meetings, or consultations using your integrated calendar or CRM scheduling tool and it will automatically send emails following up.

Yes. You can reach us through:

• Email support

• Live chat (depending on plan)

• Help center guides

• Video tutorials